I own a Smart Pad EP750 and
managed to forget my password
after being interrupted. The pad
has no volume control, only an
On/Off switch with a reset
hole on the rear. What can I do?
Normally when you lose
the password you will
have serious problems
trying to get a device working
and you mentioned in your full
question that you may have to
send the device back to the
manufacturer to get the problem
sorted.
We would suggest visiting
http://bit.ly/1beJJsK and looking
for the fi rmware download that
is specifi c to your model and
then downloading the PDF
instructions as well to be on the
safe side.
According to the
instructions the tablet needs to
be turned off at the start of the process so in theory you should
be able to update the fi rmware
and get it running properly
again.
These are the offi cial
downloads from the
manufacturer and so should
present no problems in the
slightest, but you could also
consider rooting the device and
doing it that way instead.
However, the Smart Pad that you
own is not a well-known brand
and so your options may be
limited in this area. Once you
have updated the fi rmware and
everything is working as it
should, don’t forget to write
down your password!
