The DCIM folder

I have a folder on my Samsung Galaxy 10.1 tablet called DCIM. Whenever I try to access this folder, even to expand it in the tree, I get a Processing… notice which just goes on forever. The only way to stop it is to tap the home/recent apps button and swipe it off the screen to close it down. Why does this happen, and how can I cure it please?

This must be very frustrating, especially because you say in your full question that you are able to access these sub-folders using a standard fi le manager. It is not actually an uncommon problem on Android, but there are some methods you can use to try to see what is inside the folder.

Firstly, we would suggest connecting your tablet to a PC using MTP mode. You can select this setting when it is connected from the notifi cation bar. The tablet and all of the contents in the DCIM folder should now be accessible.

If the DCIM folder you are referring to is on a micro SD card, please check that the lock is not in place or slightly moved over and try to copy ‘all’ of the fi les to the PC. If every fi le within the DCIM fi le is backed up safely, format the SD card, restore your data and try over again. If the folder is on internal memory, remove the SD card and then try accessing the fi les. That should work.